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AdCenter uses a variety of techniques to remove bots, including the Interactive Advertising Bureau’s (IAB) Spiders and Robots protocol.  The IAB provides a list of known bots, and Microsoft bots are a part of that list. As a result, any activity generated by bots will not skew AdCenter data because it will be categorized as low quality in AdCenter Reports. You can view the Standard Quality and Low Quality data by accessing the AdCenter Reports tab. In June, 2009, Microsoft received Click Quality Accreditation from the IAB, which holds the industry’s highest standards in click measurement. The IAB and independent third-part auditors verified that adCenter meets their requirements for Click Quality Accreditation, which includes not billing for our search bot’s ad clicks. For more information, visit the adCenter Blog, or the IAB site.

Microsoft Tests Social Media Monitoring Product By Christopher Heine, ClickZ, Sep 24, 2009 Microsoft has developed a social media analytics tool that's designed, among other things, to improve a marketing organization's ability to adjust to social media phenomena on the fly. Called "Looking Glass," the product is still in prototype and will only be available to a few companies in the near term. It sends e-mail alerts when social media activity picks up considerably. The sentiment (i.e., negative or positive) of that chatter and the influence level of the content creator are reported in the alert. Digital flow charts show what days of the week generate the most activity on Twitter, Facebook, Flickr, YouTube, and other social media sites. But interweaving social media data with reporting from other campaign channels may turn out be Microsoft's most significant contribution to the already mature field of social media analytics. Feeds from social media sites can be connected to other business elements like customer databases, CRM centers and sales data within an organization. The data integrate via Microsoft's enterprise platforms like Outlook and Sharepoint. A handful or so companies will begin testing Looking Glass in the coming weeks.